100% AUTHENTIC, OR YOUR MONEY BACK
With our complimentary insurance, we ensure that all your items are insured during transit. A full replacement value will be reimbursed should items be lost, stolen or damaged. We also offer private viewings at our office (Jl. Panarukan no. 7, Menteng).
We ensure that pre-owned items you purchase are in their finest conditions. Our professional experts at TheLockerId will grade, appraise and valuate then repair and restore all leather goods, gemstones, jewellery and watches. every item will be authenticated and certified with the TheLockerId Authenticity Card.
If you wish to speak with someone before making a purchase, you can always request a call back. Our dedicated concierge team will get back to you within 1 business day.
The Promise of Authenticity
We guarantee that all items listed at thelocker.id are 100% authentic. Possessing the technical know-how to authenticate, grade and restore luxury items, our in-house Authenticity Team examines every item that comes into our warehouse and certifies their authenticity with our TheLockerId Authenticity Card.
At Shopper, we promise you the best service and products
BUSINESS DAYS DELIVERY
Get your items on time! We deliver your purchase from our warehouse within 1 business day.
FREE NATION-WIDE SHIPPING
Save on shipping costs! Enjoy free nation-wide standard shipping with a minimum purchase of IDR 2,5 million made at TheLockerID.
1 BUSINESS DAY CUSTOMER RESPONSE
To ensure that you get the best shopping experience, we aim to get back to customers' queries within 1 business day.
Send your fitted item back to us within 7 business days (upon receiving your purchase) with our easy return process. You'll receive our notification email once we've received your item/s. Your store credit will be in your account within 7 business days from receiving our notification email.